I took it out of the pegasus r4 case, put it into an external usb drive enclosure, reformatted it from my mac, took it out of the external drive enclosure and put it back into the pegasus r4 case. I was not enthralled with promise support neither online nor onphone were much help so far at all. I was too nervous to try reformatting that physical drive with the promise utility while it was still inside of the r4 case. Users can replace the drives with any of the supported drive types. The promise pegasus2 series with thunderbolt 2 technology delivers blistering performance to professionals creating rich, ultrahigh resolution media. Do you have a question about the promise technology pegasus2 r4 or do you need help. About this manual this product manual describes how to setup, use, and maintain the pegasus r6 and r4 unit. Compare models right for the office or home and shop online.
I changed the stock psu fan today on a pegasus 2 r4 to a noctua nfa4x10 flx 40mm. The price of the pegasus would be a lot higher if promise spent 20hours doing the initialization. Promise technology 12tb pegasus2 r6 thunderbolt 2 raid. The pegasus 2 r4 is a bit more than three years old and i was about to sell it because i could not stand the noise of the psu fan anymore. So what do you do when a drive fails in a promise pegasus r6. How to rebuild a failed disc in a pegasus promise raid array. Based around thunderbolt 3, the most advanced io ever created, this 4bay pegasus3 r4 comes with 12tb of raw capacity for blistering io performance for creative professionals in media, photography, broadcast and content creation. As far as i understand you, you have a pegasus r4 trying to configure it as a raid6. This issue has been identified and will be fixed in a future release. The pdf manual is very detailed, maybe too detailed and too technical for somebody who just wants to change a bad drive. Please notice that there are different setup instructions for mac users and. I am replacing all 6 1tb drives with 6 of the seagate 4tb drives. Provide a clear and comprehensive description of the problem and your question. Ask the question you have about the promise technology pegasus2 r6 here simply to other product owners.
On a mac, youll be managing your r4 from the promise utility, a native application read. Pegasus2 power consumption and thermal output values below are for pegasus2 units with included factory installed hard disk drives. Pegasus2 series power consumption and thermal output. Promise pegasus2 photos, specs, and price engadget. Promise dev support was able to recommend the following compatible drives up to 3tb but not larger on my legacy r4 unit, but just make sure you have the latest pegasus r4r6 firmware update first currently sr 2. Sometimes, users also have to face promise pegasus r4 data recovery issues unexpectedly. Promise pegasus slow data transfer a forum for the care and feeding of your raid arrays and drive setups and maintenance. Instead, visit the support page, make your way to the pegasus series pegasus r4 listing, locate the firmware, and download it as a. Promise pegasus 2 thunderbolt 2 raid storage demo youtube. Although mac os x is quite reliable, but still it is not free from glitches.
This manual is available in the following languages. Theres no messing around with the promise pegasus3 symply edition. Click on the orange pegasus user manual to download. So if you want to update the firmware in your promise raid, dont leave it to the app. Optimal sector size for promise pegasus r6 macrumors forums.
Promise provides this interface as a simple way to communicate electronically with technical support 24 hours a day. An introduction to promise pegasus r4 data recovery. Promise technology pegasus r4 thunderbolt raid enclosure. Promise pegasus3 r4 symply editon 12tb 4x 3tb thunderbolt3. Pegasus2 maximizes the available line rate of thunderbolt 2. I was able to easily follow the instructions for making this compatible with my macbook pro. User manual promise technology pegasus2 r4 160 pages. Promise pegasus utility by default the pegasus ships in a raid5 configuration with either 4 or 6 drives depending on whether you bought an r4 or r6 model.
The only problem i have is that, strangely, my trackpad doesnt accept 4 fingers gestures when the r4 is connected 1 to 3 fingers gestures works great. I know technology, but frankly, after reading the manual almost from cover to cover, i couldnt even get to activate the greyed rebuild button frustrating. Promise technologies bout this guide the pegasus r4r6 installation guide for windows is intended to guide the user through the installation procedures to connect the device to a windows computer, install the necessary driver and software and begin using the device. The boot is slower when my r4 is connected, but not so much in comparison to mavericks with 10. User manual promise technology pegasus2 r6 160 pages. Get the most out of your pegasus3 with chronosync pegasus edition software bundled with every pegasus3. It is one issue that continues to bother irrespective of the mac versions you might use. I love the speed from the thunderbolt 3 connection and its great to not stress over storage space. How easy is it to increase the promise pegasus r4s drive capacity without losing data.
Thunderbolt peripheral standard, just as mac users have for more than year. Promise technology storage solutions for it, cloud. Pegasus r4r6 and pegasus2 r4r6r8m4 windows driver service release 2. So this was the big attraction of the promise pegasus raid, you dont have to. I dont see that option which is shown in the manual on my copy of webpam or promise utility.
The pegasus2 installation guide for windows is intended to guide the user through the installation procedures to connect the device to a windows computer. Promise pegasus32 r4 16tb raid system next gallery image. The pegasus r4 thunderbolt storage device from promise technology. Promise pegasus r4 tuning noise reduction macrumors. Now rebuilding a failed 3tb drive in a pegasus r4 raid5 thanks to you. Pegasus r4 is the raid storage device that is introduced by promise technologies. The pegasus raid from promise technology comes in two basic configurations, the r4 and the r6. Pegasus3 series with thunderbolt 3 technology delivers incredible speed and performance for hd and 4k video editing, creative workflow with ease of use and performance optimization. To be able to launch the pegasus promise utility, its daemon must be running. See the pegasus2 product manual for more information.
Promise pegasus2 series with thunderbolt 2 technology. Promise p3r4hd12us pegasus3 r4 12tb 4x3tb thunderbolt 3 raid storage, external hard drive. For example, you could build an amazing system with promise windows compatible thunderbolt 2 solutions and hp z workstations for exceptionally fast connectivity, enabling users to push the limits of their creativity. With the r4 and r6 you have the option of having 1 tb drives or 2 tb sata drives, for a total of 4 different price and storage options. Promise pegasus2 r series 8bay 48tb with 8x 6tb sata hdd high performance hardware raid solutions featuring thunderbolt2 technology.
Pegasus development team eec\gnss pegasus development team tu bs\iff. This storage arrays thunderbolt 2 interface offers highspeed connectivity. Pegasus3 r4 12tb 4 x 3tb sata raid system with 1m cable us promise technology the store is closed. New pegasus r6 raid capacity and the new vtrak a class from promise technology duration. We have 1 promise pegasus2 r4 manual available for free pdf download. The first r4 initialized in about 12 hours, the second one took probably 35 hours. You will need to manually turn it on or off, so dont leave it too far away from your reach.
What happens when a drive fails on a pegasus promise r6 raid. The pegasus3 r4 raid from promise technology seems to be a very solid drive system. The pegasus r4 thunderbolt storage device from promise technology shows that windows users can now enjoy the thunderbolt peripheral. As well as covering the r4, r6 and r8, and the differences between. The seagate st4000dm000 4tb disks are now officially in the hardware compatibility list of the pegasus r6. From here you can register your promise branded gear, open support tickets and even get authorization to replace failed components. The build quality of the case is topnotch and the software that manages the data is very easy to use. Promise pegasus r4 device provides great storage solution for database, media, scientific and other organizations plus professionals who require several terabyte memory space to store huge amount of information. My two previous promise pegasus discs 8tb and 28 tb have been very reliable, but theyre full and i. For the fastest service register your product in advance, before there is a problem. Pegasus2 maximizes the available line rate of thunderbolt 2, enabling video creators to transfer and display 4k video files simultaneously. Pegasus2 series and sanlink2 by promise video data. If you have a hardware raid system like the promise pegasus r4, how easy is it. The better your problem and question is described, the easier it is for other promise technology pegasus2 r6 owners to provide you with a good answer.
As the unit was out of warranty less than a year, i offered to pay for the repair, but i was told that it was a device, which was made overseas and is construed as a legacy product. Product manual promise pegasus2 r4 product manual 160 pages. Officially promise only guarantees compatibility with the toshiba drive, although the user manual suggests that the drive does not have to be the same. The pegasus2 r6 stores up to 12tb of data spread across six 2tb 7200 rpm sata drives. This manual comes under the category disk arrays and has been rated by 1 people with an average of a 8. Attach the power cord on the back of the pegasus2 unit. Im not sure if a r4 can be configured as a raid6, but you can check that in the utilities. Updating the firmware of a promise pegasus r4 raid the. Whql certified driver for windows 7 windows 8 and windows 10. View the manual for the promise technology pegasus2 r4 here, for free.
Promise pegasus r4i 32tb raid mpx module for mac pro previous gallery image. Take a look at our introduction to the promise pegasus2 storage solutions. I bought a pegasus r4, which developed a fault in the chassis, thereby making it impossible to download data to the storage discs, which continued to work. The promise technology 12tb pegasus2 r6 is a thunderbolt 2 raid storage array designed for simultaneous streaming, editing, and backup of highresolution videos and large multimedia files. Then open the promise utility, and select the firmware update command from its admin menu. Then i stumbled on this thread again and decided to give it a last shot. Promise p2r4hd8us pegasus2 r4 4x2tb sata raid system.